Sony Smartwatch Alerts

Hi I wonder if someone can help me - I’ve been using a Sony Smartwatch 3 as a standalone collector for some years now, initially with G5 and now G6, but unfortunately that watch failed.
I have since purchased a couple more second hand and although I have managed to get them working and showing XDip graphs and readings fine, I have been unable to get any alerts working on the watches. If the phone is on it alerts but the alerts never show or vibrate on the watch, have I perhaps inadvertently set something wrong in either the phone or watch menus?

If I go into XDrip Prefs. on the watch these settings are showing:
BT Collector - DexcomG5
Enable Collector - Connect to BT Collector when phone is out-of-range - Ticked
Force Collector - Force phone to use Wear Collection Service - Ticked
Under G5 settings the only ticked item is Auth G5/read
Enable Alerts - Enable BG Alerts - Ticked
High Alerts - Enable Persistent High Alerts - Ticked
Play Sound - User watch speaker if it has one to play alerts sound - Ticked
Refresh on CH.. - Refresh face on data change on data change instead of every minute - Ticked
Show Toasts - Not Ticked
Show Status - Not Ticked

I also believe I have used the same .apk file as used for the original watch, rather than using later versions, so the only difference is probably the adb file as the powershell script always seems to downloads the latest version.

I’d be very grateful for any hints or tips that anyone can give….

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