Little help? Had no idea Samsung S10 is not compatible with Dexcom G5

Tips, Tech & Gear C/GM
1

Hi there. I’ve been T1 for 45 years and am new to this forum. Hoping to get some technical help getting my S10 paired with my Dexcom G5. I downloaded xDrip and for the last 4 hours the wizard is stuck on “Receiving Data from DexcomG5 Collector”. Location is on. Bluetooth is on but the device 9C:20:7B:E0:9F:02 can not connect.

Any help here would be so appreciated. I had no idea the S10 and Dexcom weren’t compatible so I’m anxious to see if xDrip can work.

2

Can you cancel out, and recheck G5 is selected, and transmitter id is correct?

Do you have G5 receiver working ok? Or just using phone as receiver?. There may be a hacked version of dexcom app for non supported phones, but xDrip has more features.

3

@MM2 thank you. I removed my sensor and realized the transmitter # I entered was wrong. It is now working. I only entered 1 calibration and it hasn’t asked me to enter another. Any suggestions. Thanks.

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4

I am using xDrip with G4, and enter bgs to receiver.
With your G5, xDrip (phone) reads direct to G5 transmitter.

Are you entering directly in xDrip ? Is there no option to enter again ? Make sure xDrip shows it is G5 on status screen and bluetooth shows.

@docslotnick is more experienced with G5/G6. Hope he can help.

5

@ScottC there are non-Play approved versions of the official Dexcom app with Play restrictions removed on Reddit. However, you will most likely go d that Xdrip is far superior to the official Dexcom app.

Is it possible that you had initialized the sensor with 2 calibrations previously? Also make sure the collector is set to G5 and OB1\ native algorithm. If you need any additional help, @docslotnick is something of a XDrip guru round these parts.

6

Hi @ScottC If you are saying that xDrip+ did not ask for a second calibration, that is because it will not ask for calibrations unless you set it to do so.

In fact, xDrip+ really only needs a single initial calibration to get the slope and intercept started. It only gives the two calibration prompt when starting a new sensor for the psychological benefit of Dexcom users.