TIL: you can’t get software updates for an out-of-warranty Tandem t-slim

Tips, Tech & Gear Pump
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I had been meaning to update the software on my Tandem t-slim, so last week I got around to it and discovered:

  1. My warranty ended 5 weeks ago :slightly_frowning_face:
  2. You can’t install software updates on an out-of-warranty pump :cry:

So the moral of the story is (yet again), don’t procrastinate.

(Also, it was interesting that they didn’t notify me about the impending end of the warranty period.)

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If they have an update that they consider important enough because of an issue with the version you are currently on, you can get an update.
That is how I got mine updated when it was a long ways out of warranty.

It is odd that you were not notified though. I had Tandem send me emails, and my local Tandem rep called me, more than once.
And I still have them bug me now and again to try and get me to get a new pump.

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