I’m new to the forum and tried to search for the answer to my question first but I’m not finding the answer, or I’m just not grasping what I’m supposed to because I’m stressed and panicked.
I can not get a G5 transmitter connected to the app because it just keeps saying “scanning” and doesn’t change and no options to start in the home page. We’ve tried 6 different sensors, left some of them to connect for hours and even overnight, I rebooted the phone, deleted the app and downloaded it again, I don’t have an option about “debug” in settings except for “include debug level” which changes nothing when you turn it on, and none of them connected. We used this for a month or so in October and it worked great, but we’ve run out of sensors again after being forced to use G6 and the G6 won’t connect because it says “8G or newer are not supported”.
Can anyone help? I am terrified of another night without this running as my brother passed away from an overnight low and will legit not sleep again. Thanks so much in advance.