Making your Dexcom G5/G6 transmitters last longer without using xDrip+

[MM2]

Here is similar post, but may have used reset within spike instead of reset app. May help.

Resetting G6 Transmitter Using Spike App

So I’m asking for a friend here… I’ve got a pal who reset her G6 transmitter (not sensor) last night using the Spike app. She says she started a new session and both the Dexcom app and her t:slim showed the warmup progress. After the warm up ended, her t:slim only showed the out of range symbol and failed to pick up any readings at all. Her Dexcom app, however, continued working fine, consistently providing readings. Does anyone know why she could not see her readings on the pump?