Hello everyone! I’m new to the forum but I’m at my wit’s end with this.
I have had literally six Dexcom G6s fail during sensor warmup in a row.
10 days ago, I had two in a row fail during the warmup period. It would count down from 2 hours for a few minutes, then go ‘sensor error’, and then eventually ‘sensor failed’ (and ask me to insert a new sensor. I phoned Dexcom Support, and they offered to replace those two failed sensors. I inserted a third one, and somehow it worked-- got ten days out of it. Yey.
Since then, I literally have not been able to get a single one to work. I’ve gone through four dexcom sensors and every single one has failed during the two hour sensor warmup. I’m now completely out of dexcom sensors. Now, Dexcom support is going to replace these (I’ve had to phone them up four times…), but I am beyond frustrated and disheartened.
Does anyone know what on earth could be going wrong? I’m inserting in my abdomen, my transmitter battery seems to be fine, I’ve used both my phone and my dexcom reader… What could possibly be the issue? Has anyone had any problems with sensor failures during warmup?
I’m new to the forum, so apologies if this is not an appropriate post, or is in the wrong place. But I am exhausted and in need of help.