Having some fun with the support rep

I had to call to get a pod replaced because of an occlusion.

We went through the normal process, and at the end of the call he gave me the little speech blurb that they always give - “Thank you for calling Insulet. Remember, we are available 24 hours a day, 7 days a week, 365 days a year.

So I replied, “Which day are you closed this year?

He was confused, and he said, “We are not ever closed.

So when I reminded him that there are 366 days in this year, he started laughing and revised his statement and said “…and 366 days a year.

A lot of them are robots, it was nice to get someone with a sense of humor!

12 Likes