Dexcom g6 signal loss issues

[Millz]

@Thomas

That is not required. Sometimes the sensor code from one session to the next is the same code. This still works. Or at least you should EXPECT this to work with no problems. For example we see code 9117 quite frequently. Sometimes back-to-back on different physical sensors

@Thomas I agree that it should work using the same code. I was trying to see what scenario triggered the message Larissa received.

I got the same message, “No Restarts”, when I restarted a sensor by removing the transmitter and waiting 20 minutes before putting it back on.

[LarissaW]

@Thomas

If doing a quick STOP/START, we will run a timer when we hit STOP and ensure a minimum of 10 minutes have passed prior to hitting START to avoid what seems to be a bug

O wow. I’ve been starting all my sensors almost immediately. I hadn’t known this, but I’ll definitely wait a good 10 minutes before starting the next sensor.

@Thomas

The transmitter will not allow a new session to start unless there is enough time remaining on the transmitter clock to allow the new session to run to completion

As in, if there are 9 days of transmitter life left, it won’t let me start a new sensor ?

[Thomas]

@LarissaW

As in, if there are 9 days of transmitter life left, it won’t let me start a new sensor ?

Correct.

@LarissaW

O wow. I’ve been starting all my sensors almost immediately. I hadn’t known this, but I’ll definitely wait a good 10 minutes before starting the next sensor.

I am unsure on the particulars of the issue. But saw it reported enough times that it seems no downside to a 10 minute minimum wait between different physical sensors.
There has to be something else involved as many times it works just fine going immediately from the one to the next. But it is those issue that take a few different elements to come together that create the harder bugs to find and fix. Anyway - we wait the 10 minutes and it makes us feel better if nothing else.