In addition to the release of Control-IQ, for us old timers (AKA Medicare-eligible folks), Dexcom and Tandem are in the process of upgrading G5 folks to G6 which makes us eligible to then download and upgrade our pumps to Basal-IQ. That has been going on, I think, for the past couple of months as each Medicare-eligible t:slim X2 user’s G5 transmitters expire. In other words, Tandem has TWO upgrades in process at the moment.
I just went through the G5 to G6/Basal-IQ upgrade process.
My timing was as follows:
I applied for the upgrade on Jan 14. Tandem contacted my endo on Jan 14 and received their response on Jan 15. Note: having your endo send in a prescription in advance doesn’t help because there are several bits of information that Tandem needs … at least for Medicare. Once Tandem had the info they needed from my endo, I received email notification that I could start the online training … that was also on Jan 15.
I didn’t go through the training immediately, but must not have waited too long because I received notification on Jan 17 that I could download the G6/Basal-IQ update for my pump. So, for me the process only took 3 days.
While this may not be the precise timing and/or process for the Control-IQ upgrade, I hope that this will be at least marginally useful until someone who has equivalent Control-IQ upgrade process and timing information.
Best of luck … until CMS approves Control-IQ for us old codgers, I envy you youngsters that can already upgrade to Control-IQ!