Has anyone else heard this yet? I ordered new G7 sensors today & at the end he asked for my permission to connect Solara to my Clarity app. I asked for info to be emailed to me. He said that has not been prepared yet, but I’ll get one eventually. He said it was to help them know usage of sensors.
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My distributor has never asked me for this access before. My endocrinologist has and so has my diabetes educator - both of which I agreed to - but I am not sure about giving your distributor this access. I’d be interested to hear other opinions on this.
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IMHO - no way, no how. The insurance company claims they need this info to ensure that you actually use the items and aren’t selling them 3rd party. They usually get that info from the Dr over a fax (yes a fax) machine. A distributor in my opinion has no need for that info. They are merely the instrument by which the insurance company chooses to parse out the goods.
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My feelings exactly.
Thank you.
CR
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I work for a hospital… we still use fax machines (much to most of our chagrins) 
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Very weird. That’s access to personal medical information which, as I understand it, cannot be disclosed without notifying the patient of their rights (that form we have to initial every time we visit a medical guy in the US).
I don’t know who “Solara” is but I get my G7 sensors from Walmart and I’m certain they would never do that. I suggest you get them from a chemist too; your endo should be fine with writing a prescription.
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Thankfully it is (at least) not yet required. It’s cheaper this way for me.
CR
I agree and I appreciate the support!!
CR
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It amazes me that besides all the problems with insurance running health care, that hospitals and clinics cannot find ways to securely electronically transmit patients’ records including imaging.
I was treated in a Houston, Texas hospital and they will request CT scans. I opt to do that locally, I have to request copies of the report text and CDs of the images and snail mail them to Houston. The text is not necessary as that can be FAXed but I always send it with the CD so they are together.
The odd thing is both hospitals are in the same group, holding company or whatever they call it.
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YES! That is so bizarre. One of my patients had a CT or MRI done in one city an hour away. The ENT office that ordered it made the patient go get the CD and bring it to them. I was flabbergasted.
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This is suspiciously similar to what I posted elsewhere about. When I called Dexcom Customer/Tech Support recently, they asked what pump I used, etc. It had nothing to do with my issue, so I asked why they needed the info. The person started with “It’s an FDA requirement” and when I asked for it writing, it suddenly became an internal Dexcom/FDA matter…what non-sense. Makes you wonder what they’re up to, doesn’t it?
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@allison and @CarlosLuis
I sent a message to Allison, but as it’s been raised here, I’ll hijack the conversation temporarily: I’ve had similar experience as @CarlosLuis ref MRIs/CTs/etc, having to literally pick up hard copy disk/results and deliver to the doc that ordered them (not on same EHR systems). Ridiculous! Does anyone “know” why the medical community relies on fax? The only answer I’ve gotten is that its more “secure”, which is laughable; there are plenty of methods to securely email/transfer products.
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We are having to do this right now with one of our sons ct and mri imaging scans
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@TomH at the risk of further hijacked OP’s original thread (apologies @CRB ), if Fax is so secure, why are we able to SECURELY transmit Schedule IV drug RXs (and all other drug RXs for that matter) electronically? Most Drs these days have moved on from pen/paper RX pads to e-RX systems that send your prescriptions Securely to the pharmacy of choice. Also when you transfer a RX from one pharmacy to another, it’s done as an eRX now, not as a Fax.
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mike here, 70 years x Type 1, 35 years a nurse. the answer: back-door marketing/profit. The Gilded Age of Medicine Is Here | The New Yorker
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Solara is terrible. My only advice is to distance as far and as fast as you can. It’s almost like they were deliberately trying to kill me. Edgepark has been much better
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