FUDiabetes

ReliOn Premier Blu Will Not Pair

#1

I have tried repeatedly to get my Premier Blu meter to pair with the ReliOn app on my iPhone. Nothing… All my other Bluetooth devices work just fine, speaker, remote camera shutter. When I get to the Pl n “pair”, nothing happens when I hit the pair my meter buttons in the ReliOn app, just get the full screen saying it won’t pair.

Very frustrating. Any tips and I will try it again.

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#2

Hopefully @ReliOnAM is still around and checks the site from time to time. He may have an answer.

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#3

I am so sorry for the late response. Typically it shows up in my email that I was tagged.

@jdrad, Did you try calling customer service? There have been some connectivity issues and they are the people to trouble shoot and resolve this problem.

ReliOn Customer Service - 855-776-0662

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#4

A couple of common issues:
-It will not connect to iPads
-Location has to be ‘ON’ on the iPhone

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#5

I don’t have the app listed as a location on my phone. Why could that be happening?

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#6

@Teemarie On a lot of phones Bluetooth connectivity depends on location being enabled.

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