For 8-10 weeks we have seen significant issues with the reliability of alarms in the Android Dexcom Follow App.
I use a modern Android phone (Moto X4). I have had numerous instances at night, the primary time when I use alarms, when I have had no alarms ringing on data loss. I have been the witness, during the day, of muffled alarms failing on the very first ring: the ring starts and immediately stops.
For instance, last night I should have been woken up by a data loss alarm every 30 minutes, using the Alarm Clock Long alarm sound, a very long and loud alarm. Yet I was instantly woken up at 6:40 by a very feeble timer alarm app.
As I mentioned earlier, I have heard, in day time, while awake, a regular Alarm Clock Long alarm muffle out and die on the very first ring. I have seen directly how it can fail. I suspect that, for some reason, the data loss alarm fails more.
This is, of course, quite disturbing. I have now decided to restart my phone every night just in case it solves the issue. But I am concerned.
FYI, my Dexcom app gives me, as all my phones have for about a year, a periodic screen saying that the app has never been tested on my actual phone model.
As note, I only use long and loud Dexcom alarms.
Either the G5 mobile app alarms, or the follow app alarms. I’ve given up on it…our main sound we rely on to wake us up is coins in a metal bowl with the receiver laying on top of it. My iPhone sounds are a joke. I tried finding an app that could amplify the iPhone volume, but can’t find anything suitable.