It never rains but it pours. I came home from town and my A/C stopped working. I knew what the trouble was, gunk in the drain and pump in the attic. I called for service and a very nice many came out and got the house coollng.
The second thing was I need to change out my G7 sensor. I cracked the seal and twisted off the lid. It was already discharged. Got another sensor and it did the same thing. I had one in a mailer that was replacing a sensor that failed. That one is warming up- wait it just did.
The failed labels are on the left the far right is the good one.
Such a pain! Our air conditioner died last weekend and they are coming to install a new system (heat and cool) tomorrow. It’s been a long, expensive week.
Thankful for the 15-day sensors, though - one less change per month means one less sensor to worry about going bad!
Thanks for the information. I’ve been using Dexcom for years now, but this year the quality of the product has really failed. I had more than a dozen sensors with that “gooseneck” issue, and I switched a couple of months to the 15 day sensor and not one of the 15 day sensors lasted 15 days. After 10 days or so, sensor fails to read blood glucose with that wait 3 hours message then it comes back on with a critical error to replace sensor.
Dexcom has replaced all failed sensors thankfully, but their product isn’t cheap so if they fail they should be replaced. I wish the technical customer service was a bit more receptive. Instead of the repeated moronic questions they ask you, they don’t want to discuss the actual issues: “goosenecking” or why a 15 day sensor doesn’t last 15 days.
The biggest issue for me now is I never know if a sensor will have an issue. When they are working, they do a great job; however, when I travel, I need to take like 6 sensors with me just in case. I’ve never done that until this year.
@CarlosLuis Sorry you experienced both the AC issue and the G7 issue at the same time. This is the first I’ve heard of a pre-opening discharge! Thanks for box pics, I’ll note those in case I run into similar. @allison Glad G7-15 is working for you! @drrps3 Thankful I haven’t had a “gooseneck” yet (knocking on wood as I write). Hopefully you wont have others and glad Dexcom replaced them for you. If you have the lot#’s it might be helpful to others if you post them; if not, perhaps next time. Dexcom’s own studies show the G7-15 reaches 15 for about 3/4’s of users, the other 1/4 range less. I think it has to do with variations in blood chemistry vs the coatings on the sensor wire; hopefully Dexcom improves the number of people it works for. If you continues to have issues and you have the option, perhaps going back to the G7-10 day would help.
Wow! That’s terrible
I hope you have plan B or surplus!
I’m about to switch to DexCom temporarily for the purpose of adding support to my app but I remember last time I did give it a try - the results very subpar(error margin mainly, apart from being active only 10 days vs 14 back then). However, recently I had to return 3 Freestyle Libre 2 plus sensors cause they started showing non-sense so something fishy is happening, maybe they try to reduce production/manufacture costs and it increased the faulty sensorts share?
