As a frequent “hold music” patron, I find that Omnipod currently has my favorite soundtrack. Their pleasant mix of soulful alto saxophone and synthesizers reminiscent of the '90’s “As Seen On TV” classic “Pure Moods” is a can’t lose combination!
Second place is Anthem BCBS. Their hold music is upbeat and edgy, but it can wear you out to stay at that energy level for their long hold times.
A very, very distant third place is Edgepark Medical Supplies. They didn’t have hold music when I was their customer. They had horrible recordings about breastpumps and ostomy supplies.
Whose hold music do you prefer?