I’d be interested to know how they were stolen Scrapped product is typically segregated from other product. Was it taken while under Dexcom’s control or later??
Hey, my uncle Frank said they look good as trash. Hey knows since he lives in the dumpster outback of the Dexcom distribution center.
Wow like him, his birthday surprises never pass the smell test.
rick
Here’s the official FDA announcement:
Dexcom traced sales of this stolen product back to Pharmsource, LLC, who is not an authorized Dexcom distributor but supplies some independent pharmacies and DME distributors in the United States. Pharmacies that purchased product from Pharmsource should take extra care to review their inventory.
At present identified as a probably-mostly US issue, again from the FDA:
Dexcom is notifying customers directly across numerous communication channels. This issue primarily impacts the US, therefore communication to US customers will precede communication to OUS customers.
Lot numbers start, “1725” for both lots but don’t ever believe anything you read on the internet when your health is concerned! Check the FDA website.
Dexcom does not seem to have a website for people in the US explaining the issue. I found this:
Note that this is the Aussie web site. The links in the FDA disclosure just go to a “check your lottery ticket” web site; there’s no information.
There are hints in the actual FDA disclosure; read between the lines. The disclosure seems to have been written by Dexcom. They make this statement (off topic for your point but I didn’t quote it before):
Potential harm associated with stolen product.
Lot 1725204004: Dexcom G7 sensors that are not properly sterilized have an increased risk of skin infection.
Lot 1725069002: Dexcom G7 sensors from a lot with an elevated internal testing failure rate have an increased risk of having no sensor readings available.
Here’s someone explaining the backstory on LI. He’s from the Mary and Dick Allen Diabetes Center for Hoag Hospital in Los Angeles. You gotta judge his credibility on your own. I don’t know him, but diabetic friends of mine from CA vouch for his credibility.
If you are not on LI, this is what he writes…
" Dexcom just announced that two lots of Dexcom G7 sensors were stolen and sold into the marketplace, even though they had been found to not meet Dexcom’s quality control standards and were meant to be destroyed.
What happened was Pharmsource LLC, who is NOT an authorized Dexcom distributor, somehow acquired these sensors and sold them to some independent pharmacies and DME distributors.
This impacts the Dexcom G7 (and not the G7 15 Day), and appears to be primarily for users in the USA. The affected lots and potential harms are listed here:
Lot 1725204004: Dexcom G7 sensors that are not properly sterilized have an increased risk of skin infection.
Lot 1725069002: Dexcom G7 sensors from a lot with an elevated internal testing failure rate have an increased risk of having no sensor readings available.
Please go to dexcom.com/theft-check to learn more and check if you might have an affected sensor."
Thanks for the heads-up!
I think I’d describe that as the “front” story. The fact that Dexcom named Pharmsource in their press release suggests they might be upset with them; they very clearly did not blame Pharmsource for the theft. Here is what I think is the Pharmsource web site:
I’m sure it would be very convenient for Dexcom to have every US supplier have to go through them.
The FDA has added a new banner to their web page pointing out that the information on it is entirely written by Dexcom:
When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company’s announcement as a public service. FDA does not endorse either the product or the company.
I don’t remember that being there when I posted my previous post. According to Google the announcement is not on Dexcom’s web site:
No results found for site:Dexcom.com “Scrapping limited amounts of sensors that do not meet Dexcom standards is a routine part of the company’s quality control process.”
Oh well, we live in the post-truth world.
I actually considered writing to the independendent pharmacists today to ask them if it sounded legitimate because they call them out speifically. That’s just a little unusual. It’s just a little odd to use the terminology, “independent pharmacists,” as opposed to just, “pharmacy.” 
But then I lost interest…thnks for the perspective.
Don’t do that. You’re great.
Retired independent pharmacist Gary writes this, “sounds legitimate to me. DEXCOM is being forthright. The real question to solve is how did PharmSource get hold of these two lots of the sensors?” - Gary
I’ll add that the indpendenent pharmacists often complain about sketchy distributors. Spotify – Web Player