Here is the answer form the developer and my reply in the thread at https://forum.fudiabetes.org/t/libre-2-app-for-usa/11177/53?u=ast
As I understand it, when you wrote this, you were using Juggluco for four days and didn’t have connection problems on day three and four, but earlier you experienced long periods without receiving glucose values via Bluetooth. Thus in principle it is working.
A screenshot of the sensor screen (the screen where you also found “forget” and “reenable”) during such a long period of connection problems would be useful to see where the problem is located.
If Juggluco doesn’t manage to receive glucose values from the sensor, it is generally useful to force close the app that previously had a Bluetooth connection with the sensor (in your case the Canadian Libre 2 app).
Turning Bluetooth off and on can help.
Also scanning the sensor a few times with a few minutes between is sometimes necessary.
It can happen that a sensor has long periods of unsolvable connection problems. Also some smartphones or smartwatches seems to have less connection problems than others. (Naturally you also have to stay near your smartphone.)
My current smartphone has very few connection problems (receiving 97% of the glucose values), but I have also experienced sometimes hours of connection problems for no apparent reason.
My Reply
Thank you for the quick response and the suggestions will give it a try.
1-About 4 hours after I posted this i did have a 3 hour disconnection. So it seems as if the issue isn’t completely resolved.
2-I’m not sure if it’s a coincidence however after stopping the sensor in xdrip it started working again on 2 separate occasions.
Questions
1-Please provide a list of the smartphones and smartwatches that you have received good reports on.
2-Is it possible to use a smartphone as a collector? If so which ones work best? Are they as consistent and reliable as a smartphone?
3-I know that after Juggluco scans the sensor that Librelink loses its ability to get the sensor data through bluetooth. Is it possible to force Librelink to regain the ability to retrieve the sensor data again after scanning with Juggluco? This could be used as a backup when Juggluco loses its connection.