Thank you for this wonderful forum and resource. I am a parent of a T1D child, and this community has made dealing with issues related to T1D that much easier to handle. I am extremely appreciative for all of you.
I have a bit of an oddball question that may tax the memory of most here. We are still using the G4 Platinum with Share System. We are waiting to get onto the G6 until the issues are ironed-out and we prefer to the G4 to the G5 due to its smaller profile on our child, its longer transmitter life, the RF technology, which simply does not lose connection and has a much longer range than Bluetooth, and the fact that we can see the raw data on X-drip during sensor warmup. Honestly, I will very much miss all of these facets of the G4 once we move up to the G6 or G7, as will be inevitable at some point.
However, in the meantime, I just received our third G4 Platinum with Share receiver. On our first receiver, we had to update the software code to 505 to get the new algorithm, the same as in use on the G5, with a MARD of 9% vs. 13% for the older algorithm. Now that this new receiver has come, I wanted to see if there was any way to check what software version it had so I would not unnecessarily go through the software update (if Dexcom even still supports that, which I’m not sure). I also realized now that I do not believe I ever checked my second receiver, which is still in use but near the end of its life, to see if the algorithm was the new 505 on that one.
So that is the question - how can one tell if one has the 505 update to the G4 Platinum with Share receiver? Is there something in the menu? Is there some serial # or manufacture date after which all of them would be the updated version? Or is there some other way to tell? I called Dexcom but their tech support seemed to have no idea what I was talking about and I could not get a clear answer. I would really like to avoid messing with an update process if it is not necessary and everything is already in place.
Thank you for any advice you may have!