First I did not want to start a new thread since I just had “another Omnipod PDM failure :-)” Yet another Omnipod PDM failure :-) which might qualify as the worst possible. But it brings up the question of the reliability and functionality of this pump in regards to the PDM controller.
Scenario: on a 10 day vacation in Moorea, French Polynesia. Day 3 PDM error, no reset possible. $50 worth of phone-calls with support. There is no possibility to overnight a PDM to this location due to customs. Nor could support locate a PDM or supplier in that region.
Complete loss of basal line for 7 days +.
I luckily had an ample amount Humalog KwikPens with me for Bolus which made it possible to keep bg somewhat in check. According to Dexcom: the 14-day average compared to the previous 90-day average went up to 7.2% from 6.1% for the GMI, 162 CGM Average Glucose from 116 with 60 Standard Deviation from 42.
Just imagine if you have no back-up of any kind and fully rely on OmniPod for basal and bolus? How prepared are you? How prepared is the company? And it also raises the question for the preparedness in a natural disaster not only for you but this company and their device functionality?
And here is a reference to failures of an app-powered smart-phone device instead of this archaic OmniPod PDM. An almost identical case-study of how such PDM-failure could be handled.
My phone failed as well on this vacation and with that I had no access to my dexcom readings. My wife just installed the Dexcom app, different to the “follow” (just remember your log-in) and I just had to stay close to her for the readings but I had my readings. And even by myself, I could have fixed this issue with just purchasing a cheap phone somewhere.
You can get a burner phone anywhere in this world to run an app, you can get a prescription from your Doctor to be filled anywhere in this world, a bgm reader with strips. Anything you need to manage your diabetes but an OmniPod PDM. And the time period of 1 week is long enough to totally mess up your averages and too short to switch to a long-lasting instead of micro-dosing Humalog.
This archaic OmniPod PDM is almost a gamechanger if you are in the pump-market. I do love the ease of the Omnipod and the wireless nature but I am reconsidering very seriously after this incident which is almost unavoidable and doomed to happen over and over with possible more serious consequences