If you are considering switching to a t-slim, or your warranty has expired, and you are buying a new one, you may want to wait until 4th quarter when Control IQ is supposed to be released.
After seeing the * and superscripts on Tandem’s website regarding software updates, and reading the fine print at the bottom of the page, I called Tandem yesterday. The details at the bottom of the web page now says, in regard to “future” software updates for in warranty pumps, “charges may apply.”
On the phone, Tandem wouldn’t actually say they are going to charge for Control IQ. They hemmed and hawed a lot with things like “past updates have been free, but we can’t confirm Control IQ will be free.”
Interestingly, what they would say was:
that there’s a discussion on whether they can find a way for insurance to pay for an update, or if they would have to have patients pay
that the cost would be in the hundreds, not thousands, for a Control IQ update (I couldn’t help but think $999.99 is technically in the hundreds!)
there’s currently no plan to offer a free Control IQ update guarantee for anyone purchasing a t-slim before Control IQ is officially released.
I felt like, based on what they would say, I could read between the lines in what they meant with what they wouldn’t actually say.