# \#tandem **URL:** https://forum.fudiabetes.org/tag/tandem/342.md [Latest](https://forum.fudiabetes.org/latest.md) · [Categories](https://forum.fudiabetes.org/categories.md) · [Tags](https://forum.fudiabetes.org/tags.md) --- ## [Waterproof Case for Mobi](https://forum.fudiabetes.org/t/waterproof-case-for-mobi/16381)
**Author:** [@Brianna1](https://forum.fudiabetes.org/u/Brianna1)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 5:17pm UTC](https://forum.fudiabetes.org/t/waterproof-case-for-mobi/16381 "2026-09-23T17:17:23Z")
Hello! I read on the Tandem site that the mobi is water resistant, but not water proof. I will be going on a trip that will likely involve some snorkeling/swimming, and was wondering if anyone had found any good options… --- ## [Tandem email announcing the old news G7 15 day connectivity and a new app](https://forum.fudiabetes.org/t/tandem-email-announcing-the-old-news-g7-15-day-connectivity-and-a-new-app/16191)
**Author:** [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\ **Replies:** 6\ **Last updated:** [July 4, 2026, 12:08am UTC](https://forum.fudiabetes.org/t/tandem-email-announcing-the-old-news-g7-15-day-connectivity-and-a-new-app/16191 "2026-07-04T00:08:28Z")
I forget when but Tandem has had connectivity with the G7 15 day sensor for some time now. Perhaps this email was to introduce their new app which reminds me of “Clippy.” I don’t think I want this on my phone. --- ## [TruSteel canula shortage](https://forum.fudiabetes.org/t/trusteel-canula-shortage/16049)
**Author:** [@sarahd](https://forum.fudiabetes.org/u/sarahd)\ **Replies:** 1\ **Last updated:** [May 15, 2026, 2:01pm UTC](https://forum.fudiabetes.org/t/trusteel-canula-shortage/16049 "2026-05-15T14:01:04Z")
Anyone have any updates as to when Byram Medical will ship the TruSteel infusion sets? We’re almost 2 full order behind. Anywhere else Medicare pts can get them? --- ## [Group ride on the new bike](https://forum.fudiabetes.org/t/group-ride-on-the-new-bike/16036)
**Author:** [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\ **Replies:** 1\ **Last updated:** [May 9, 2026, 9:59pm UTC](https://forum.fudiabetes.org/t/group-ride-on-the-new-bike/16036 "2026-05-09T21:59:15Z")
I’ve had poor results using T:Slim exercise mode, but stationary cycling has dropped me approaching hypo in 30 minutes. Not wanting to have to stop and eat I tried it again. Worked a charm. 30.6 miles in 2 hours and 7 m… --- ## [Tandem mobi Android support](https://forum.fudiabetes.org/t/tandem-mobi-android-support/15793)
**Author:** [@jbowler](https://forum.fudiabetes.org/u/jbowler)\ **Replies:** 4\ **Last updated:** [January 28, 2026, 3:04am UTC](https://forum.fudiabetes.org/t/tandem-mobi-android-support/15793 "2026-01-28T03:04:10Z")
Tandem announced the mobi would be supported on Android on 10 Nov, 2025: https://investor.tandemdiabetes.com/news-releases/news-release-details/tandem-mobi-receives-fda-clearance-use-android-smartphones Is anyone using… --- ## [Qualifying for a pump](https://forum.fudiabetes.org/t/qualifying-for-a-pump/14423)
**Author:** [@DavidAZ](https://forum.fudiabetes.org/u/DavidAZ)\ **Replies:** 6\ **Last updated:** [February 14, 2024, 9:37pm UTC](https://forum.fudiabetes.org/t/qualifying-for-a-pump/14423 "2024-02-14T21:37:34Z")
I have been Type 2 for 15 years and using MDI. I have attempted to get a pump via Medicare Advantage. Tandem requires that I have a c-peptide of 5.5 or lower and a fasting \< 250. My c-peptide is 6.2 and until now I never… --- ## [1st faulty set for me](https://forum.fudiabetes.org/t/1st-faulty-set-for-me/14412)
**Author:** [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\ **Replies:** 3\ **Last updated:** [February 12, 2024, 5:35pm UTC](https://forum.fudiabetes.org/t/1st-faulty-set-for-me/14412 "2024-02-12T17:35:55Z")
Yesterday I unwounded the tubing on an XC set. The tubing just came loose from the set. Anyone ever have the same happen? Should I report it to Tandem? --- ## [Tandem infusion set won’t connect](https://forum.fudiabetes.org/t/tandem-infusion-set-won-t-connect/13228)
**Author:** [@drpepper68](https://forum.fudiabetes.org/u/drpepper68)\ **Replies:** 8\ **Last updated:** [May 1, 2023, 3:44am UTC](https://forum.fudiabetes.org/t/tandem-infusion-set-won-t-connect/13228 "2023-05-01T03:44:49Z")
Ok I have been out of the pump game for awhile as just didn’t feel like wearing mine so went back to shots but I wanted to try out the new bolus from pump thing with my tandem x2. So I loaded cartridge with insulin then … --- ## [TIL: you can’t get software updates for an out-of-warranty Tandem t-slim](https://forum.fudiabetes.org/t/til-you-can-t-get-software-updates-for-an-out-of-warranty-tandem-t-slim/13643)
**Author:** [@ned](https://forum.fudiabetes.org/u/ned)\ **Replies:** 1\ **Last updated:** [March 6, 2023, 3:01am UTC](https://forum.fudiabetes.org/t/til-you-can-t-get-software-updates-for-an-out-of-warranty-tandem-t-slim/13643 "2023-03-06T03:01:34Z")
I had been meaning to update the software on my Tandem t-slim, so last week I got around to it and discovered: My warranty ended 5 weeks ago :slightly\_frowning\_face: You can’t install software updates on an out-of-war… --- ## [New to an insulin pump - advice?](https://forum.fudiabetes.org/t/new-to-an-insulin-pump-advice/11904)
**Author:** [@amusesbouche](https://forum.fudiabetes.org/u/amusesbouche)\ **Replies:** 76\ **Last updated:** [May 15, 2022, 5:03am UTC](https://forum.fudiabetes.org/t/new-to-an-insulin-pump-advice/11904 "2022-05-15T05:03:31Z")
Just discovered this forum and I’m so grateful for it already! Relatively new to this disease… I’m about to go on an insulin pump for the first time ever (Tandem X2 to go with a Dexcom G6) and while it’s necessary (my t… --- ## [Tandem alert email](https://forum.fudiabetes.org/t/tandem-alert-email/12727)
**Author:** [@Margoriebest](https://forum.fudiabetes.org/u/Margoriebest)\ **Replies:** 6\ **Last updated:** [May 26, 2022, 2:00am UTC](https://forum.fudiabetes.org/t/tandem-alert-email/12727 "2022-05-26T02:00:55Z")
I have just received an email from Tandem entitled Urgent Product Defect Correction, This is alerting me to some issues which will be fixed by Updating to the Basal-IQ software. Does anyone know whether I can do this on … --- ## [Tech update for 2022](https://forum.fudiabetes.org/t/tech-update-for-2022/12245)
**Author:** [@CatLady](https://forum.fudiabetes.org/u/CatLady)\ **Replies:** 1\ **Last updated:** [January 6, 2022, 9:54pm UTC](https://forum.fudiabetes.org/t/tech-update-for-2022/12245 "2022-01-06T21:54:41Z")
--- ## [Tandem Control-IQ study in children 6-13](https://forum.fudiabetes.org/t/tandem-control-iq-study-in-children-6-13/10213)
**Author:** [@Boerenkool](https://forum.fudiabetes.org/u/Boerenkool)\ **Replies:** 1\ **Last updated:** [September 3, 2020, 7:18pm UTC](https://forum.fudiabetes.org/t/tandem-control-iq-study-in-children-6-13/10213 "2020-09-03T19:18:24Z")
Control-IQ has been studied in children aged 6-13. The results have been published last week in NEJM: “A total of 101 children underwent randomization (78 to the closed-loop group and 23 to the control group); the glyca… --- ## [D-tech updates](https://forum.fudiabetes.org/t/d-tech-updates/9848)
**Author:** [@CatLady](https://forum.fudiabetes.org/u/CatLady)\ **Replies:** 8\ **Last updated:** [June 10, 2020, 2:26am UTC](https://forum.fudiabetes.org/t/d-tech-updates/9848 "2020-06-10T02:26:07Z")
--- ## [TSlim rollout in Ontario?](https://forum.fudiabetes.org/t/tslim-rollout-in-ontario/5986)
**Author:** [@SWalks](https://forum.fudiabetes.org/u/SWalks)\ **Replies:** 1\ **Last updated:** [May 13, 2020, 2:59pm UTC](https://forum.fudiabetes.org/t/tslim-rollout-in-ontario/5986 "2020-05-13T14:59:51Z")
Does anyone know when the TSlim will start shipping in Ontario? I’ve heard February but I can’t find anything to back that up. --- ## [T:slim Basal-IQ: how do you track time suspended?](https://forum.fudiabetes.org/t/t-slim-basal-iq-how-do-you-track-time-suspended/6250)
**Author:** [@Nickyghaleb](https://forum.fudiabetes.org/u/Nickyghaleb)\ **Replies:** 5\ **Last updated:** [January 24, 2019, 1:54am UTC](https://forum.fudiabetes.org/t/t-slim-basal-iq-how-do-you-track-time-suspended/6250 "2019-01-24T01:54:20Z")
Question… Is there a place to find how much time you’ve been in a suspend with Basal-IQ? I know you can look at the graph screen and see an approximation, but I was just wondering if there were a “history” somewhere that… --- ## [Pump malfunction](https://forum.fudiabetes.org/t/pump-malfunction/5698)
**Author:** [@savvv.05](https://forum.fudiabetes.org/u/savvv.05)\ **Replies:** 9\ **Last updated:** [December 5, 2018, 1:15pm UTC](https://forum.fudiabetes.org/t/pump-malfunction/5698 "2018-12-05T13:15:34Z")
My t:slim pump was at 30 something units this morning and I got to class and it said it was empty. I didn’t bolts anything, I didn’t prime anything, nothing. I don’t understand what’s going on…maybe a leak in the tubing … --- ## [Grande Pumpkin Spiced Latte + a Glazed Donut: Thanks Basal-IQ](https://forum.fudiabetes.org/t/grande-pumpkin-spiced-latte-a-glazed-donut-thanks-basal-iq/5483)
**Author:** [@glitzabetes](https://forum.fudiabetes.org/u/glitzabetes)\ **Replies:** 24\ **Last updated:** [November 16, 2018, 6:27pm UTC](https://forum.fudiabetes.org/t/grande-pumpkin-spiced-latte-a-glazed-donut-thanks-basal-iq/5483 "2018-11-16T18:27:43Z")
So let me first say, I don’t typically have 100 carbs of pure sugar for breakfast. I got my blood drawn this morning, and I decided to treat myself afterwards to break the fast, since the clinic just happened to be next … --- ## [T:slim X2 Insulin Pump Approved in Canada](https://forum.fudiabetes.org/t/t-slim-x2-insulin-pump-approved-in-canada/5213)
**Author:** [@Aaron](https://forum.fudiabetes.org/u/Aaron)\ **Replies:** 9\ **Last updated:** [November 11, 2018, 6:41pm UTC](https://forum.fudiabetes.org/t/t-slim-x2-insulin-pump-approved-in-canada/5213 "2018-11-11T18:41:12Z")
Well finally the t:slim X2 Insulin Pump is approved in Canada. Reports say that a province by province roll out will occur “this quarter”. Sorry all the links that I have on the story come from financial pages… none fro… --- ## [Tandem's plans for hybrid closed loop](https://forum.fudiabetes.org/t/tandems-plans-for-hybrid-closed-loop/2340)
**Author:** [@Thomas](https://forum.fudiabetes.org/u/Thomas)\ **Replies:** 35\ **Last updated:** [January 13, 2018, 12:58am UTC](https://forum.fudiabetes.org/t/tandems-plans-for-hybrid-closed-loop/2340 "2018-01-13T00:58:05Z")
Tandem has today updated its “Pipeline”. October 12, 2017 Tandem has reiterated the pivotal study for its first generation Automated Insulin Delivery (AID) called the Predictive Low Glucose Suspend (PLGS) is anticipat…