Problem with Jelly Pro, Dexcom G5 and xDrip+

Laura
Wed, 15 Nov 2017 00:27:16 +0000
C/GM

JELLY PRO with Dexcom G5 CGM issue:
I am wondering if someone could please suggest reasons why my daughter’s Jelly Pro stopped collecting data about 3 times today after collecting so consistently for up for her first ever 12 hours of using it with the G5 without any missed reading.
The Jelly collected consistently until Ava went to school this morning. She had the phone on her the entire time she was at school. It stopped collecting 3 times:

i). For approx 30 minutes at 9am,
ii). For approx 1 hour at 12.30pm
iii). For approx. 40 minutes at 3pm.

No changes where made to any settings before, during or after this. The teacher at school did connect it to the school WiFi thinking that this may be the issue. (However I believe this is Collecting/Bluetooth issue rather than a data/uploading issue).

I have applied the following settings to the collector/uploader phone:

1. Agreed to having Location ON (it is left on continuously)

2. Agreed to having xDrip request of NOT applying battery optimization

3. Whitelisted xDrip+ in Background task clear

4. In Battery Saving Mode - Battery Profile - My Mode - I have the following on:
–Mobile networks
–Bluetooth
–GPS
–Vibrate on tap
6, Battery saver set as “Off/Never turn on automatically”

5. Intelligent power saving standby turned off

6. xDrip+ selected in the Duraspeed list of background activities of apps switched on in the list

7. OB1 ticked.

8. Authenticate G5 before each read attempt is ticked

9. In Network Access Control I have everything turned on/enabled.

xDrip+ VERSION: xDrip-plus-20171006-1a08760.apk

TRANSMITTER BATTERY: 216-ok

G5 STATUS:
Firmware: 1.0.4.10
Transmittor days: 154
Voltage A: 313
Voltage B: 303
Resistance: 600
Temperature: 30c

I noticed even when it is working the following message is highlighted in the System Status (Uploader section):
“Config error in nightscout at azurewebsites.net” and “You must set DEVICESTATUS_ADVANCED env item to True for multiple battery status to work properly”.
Again, I think the above is an uploading issue rather than a bluetooth issue.
Has anybody any suggestions? Are my settings incorrect?
BTW. I don’t know how the collection % is determined or found in the settings.
Sorry for the long post. We are tormented trying to get this to get the Jelly Pro and G5 to work consistently. We are trying to replace her previous setup (bulky phone with xBridge wixel and Dexcom G4)

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