# TIL: you can’t get software updates for an out-of-warranty Tandem t-slim

**URL:** <https://forum.fudiabetes.org/t/til-you-can-t-get-software-updates-for-an-out-of-warranty-tandem-t-slim/13643>\
**Category:** Pump\
**Tags:** tandem\
**Created:** [March 5, 2023, 2:20am UTC](https://forum.fudiabetes.org/t/til-you-can-t-get-software-updates-for-an-out-of-warranty-tandem-t-slim/13643 "2023-03-05T02:20:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ned](https://avatars.discourse-cdn.com/v4/letter/n/848f3c/32.png) [@ned](https://forum.fudiabetes.org/u/ned)\
**Post date:** [March 5, 2023, 2:20am UTC](https://forum.fudiabetes.org/t/til-you-can-t-get-software-updates-for-an-out-of-warranty-tandem-t-slim/13643/1 "2023-03-05T02:20:11Z")

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I had been meaning to update the software on my Tandem t-slim, so last week I got around to it and discovered:

1. My warranty ended 5 weeks ago 🙁
2. You can’t install software updates on an out-of-warranty pump 😢

So the moral of the story is (yet again), don’t procrastinate.

(Also, it was interesting that they didn’t notify me about the impending end of the warranty period.)

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**Author:** ![Hammer](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/hammer/32/7809_2.png) [@Hammer](https://forum.fudiabetes.org/u/Hammer)\
**Post date:** [March 6, 2023, 3:01am UTC](https://forum.fudiabetes.org/t/til-you-can-t-get-software-updates-for-an-out-of-warranty-tandem-t-slim/13643/2 "2023-03-06T03:01:34Z")

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If they have an update that they consider important enough because of an issue with the version you are currently on, you can get an update.  
That is how I got mine updated when it was a long ways out of warranty.

It is odd that you were not notified though. I had Tandem send me emails, and my local Tandem rep called me, more than once.  
And I still have them bug me now and again to try and get me to get a new pump.