# Sugarmate.io not displaying all BGs

**URL:** <https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742>\
**Category:** Type 1 & LADA\
**Tags:** cgm\
**Created:** [February 22, 2019, 1:54pm UTC](https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742 "2019-02-22T13:54:37Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [February 26, 2019, 9:52pm UTC](https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742/21 "2019-02-26T21:52:49Z")

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> [@Trying](#):
>
> Thanks, good point! I do have the lower range set to 30.
> 
> ![](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/docslotnick/40/75_2.png)

You see my screenshot above, right? That’s SugarMate…it shows 30 as my lower base.

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**Author:** ![Chris](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/chris/32/382_2.png) [@Chris](https://forum.fudiabetes.org/u/Chris)\
**Post date:** [February 26, 2019, 9:56pm UTC](https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742/22 "2019-02-26T21:56:31Z")

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In your experience does your Dexcom sensor report values below 40?

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**Author:** ![docslotnick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/docslotnick/32/75_2.png) [@docslotnick](https://forum.fudiabetes.org/u/docslotnick)\
**Post date:** [February 26, 2019, 10:09pm UTC](https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742/23 "2019-02-26T22:09:58Z")

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@Trying That low I had the other day, in Tidepool it doesn’t show in the daily graph. But it did record my 33 Finger stick as a manual entry.

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**Author:** ![Trying](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/trying/32/4078_2.png) [@Trying](https://forum.fudiabetes.org/u/Trying)\
**Post date:** [February 26, 2019, 10:10pm UTC](https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742/24 "2019-02-26T22:10:25Z")

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> [@ClaudnDaye](#):
>
> That’s SugarMate…it shows 30 as my lower base

Yes, I have mine set the same way. Still doesn’t show the BGs that are 39. I even tried setting the lower range to 0!

> [@Chris](#):
>
> Dexcom sensor report values below 40?

I think @glitzabetes is right, Dexcom reports BGs \< 40 as “LOW”. I believe xDrip+ saves it as 39 and that is the value that gets sent out to followers, other apps. For example, xDrip+ BG Data Table show “LOW mg/dl 39” for a LOW entry.

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<div class="post-metadata">

**Author:** ![Trying](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/trying/32/4078_2.png) [@Trying](https://forum.fudiabetes.org/u/Trying)\
**Post date:** [February 26, 2019, 10:37pm UTC](https://forum.fudiabetes.org/t/sugarmate-io-not-displaying-all-bgs/6742/25 "2019-02-26T22:37:46Z")

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> [@docslotnick](#):
>
> That low I had the other day, in Tidepool it doesn’t show in the daily graph. But it did record my 33 Finger stick as a manual entry.

Tidepool is showing BGs \< 40 for me though. I checked my xDrip+ log and it shows Tidepool uploaded at "14:13 Syncing data between: 11:33 - 13:58 ". My watch (collector) was disconnected from the phone while I was running so once reconnected, all records are uploaded to Tidepool. Tidepool shows a gap though for 12:53 - 14:03. So it uploaded about 1.5 hours data but missing the last hour of data. All the synced (watch to phone) BGs show in xDrip+, NS, and sugarmate though. So there must be an issue w/ the Tidepool sync in latest xDrip+… I checked previous Tidepool days and I have seen gaps around the same time I went running, but not always. So I’m not sure if it is related or not. I tend to think it is. I’ll see what tomorrow does!

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