# So it's apparently law now? **URL:** https://forum.fudiabetes.org/t/so-its-apparently-law-now/6915 **Category:** Insurance **Created:** [March 8, 2019, 12:29am UTC](https://forum.fudiabetes.org/t/so-its-apparently-law-now/6915 "2019-03-08T00:29:44Z") **Posts on this page:** 1 **Showing post:** 16
### Author: ![TravelingOn](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/travelingon/32/1583_2.png) [@TravelingOn](https://forum.fudiabetes.org/u/TravelingOn) #### Post date: [March 8, 2019, 5:30pm UTC](https://forum.fudiabetes.org/t/so-its-apparently-law-now/6915/16 "2019-03-08T17:30:52Z")
> [@Sensorium139](#): > > he can’t seem to get the rxes right We have this problem frequently. I find that persistence is the key. Also much over a phone call I prefer the portal or email or any written and traceable method of communication. Also, a friend who’s a doctor gave me some advice when I was struggling with health issues and medical incompetence recently: be polite and persistent and KEEP IT SHORT. (Last one, not a core competency of mine 🤣) The doctor/staff/whatever doesn’t have the thru put to care about your backstory. Even if they want to. They have hundreds of patients to help. So get right to the point. In your case that might sound like “I am a patient of Dr. SoAndSo. I need a prescription for insulin. It should read _Up to 150 units per day. Please dispense pens._” Clearly, figure out how much you need first and then add in the oooops factor and use that number. And maybe you went the direct and clear route and are still not getting what you need. But persist kindly! Also this thread might be of interest to you: > [@I "love" switching insurance...latest is an insulin refill snafu](https://forum.fudiabetes.org/t/i-love-switching-insurance-latest-is-an-insulin-refill-snafu/3977): > > So, it has been approximately 40 days since we refilled an insulin scrip, I trundle down to the pharmacy and get told that despite my son using 1800 units per month, that our insurance will only let us fill the prescription for two vials every 6 weeks…Then the pharmacist pulled out the calculator and says you should have x units left since the last refill and Friday is the earliest we can get the prescription refilled… It took a fair amount of self control, but waiting until Friday, I will be … --- _[View the full topic](https://forum.fudiabetes.org/t/so-its-apparently-law-now/6915)._