# Omnipod 5 down

**URL:** <https://forum.fudiabetes.org/t/omnipod-5-down/13630>\
**Category:** Type 1 & LADA\
**Created:** [March 1, 2023, 2:34pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630 "2023-03-01T14:34:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![James](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@James](https://forum.fudiabetes.org/u/James)\
**Post date:** [March 1, 2023, 2:34pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630/1 "2023-03-01T14:34:22Z")

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So I got a message on my cell phone that the Omnipod 5 app is no longer compatible. So I had to go dig up the controller and charge it. Bad on me I don’t remember the setting numbers Etc. So I sent an email to my doctor for those. Meantime I am wondering why in the world omnipod is looking like garbage? Anybody else having app compatibility issues on their phone? By the way this is very current…

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**Author:** ![CarlosLuis](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/carlosluis/32/11389_2.png) [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\
**Post date:** [March 1, 2023, 4:47pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630/2 "2023-03-01T16:47:12Z")

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> [@James](#):
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> So I got a message on my cell phone that the Omnipod 5 app is no longer compatible

A couple of questions, James, 1. Was the app working in the past? 2. If #1 is true, is auto updates enabled on your phone. #2 is a problem with medical devices controlling apps.

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**Author:** ![Karl.n](https://avatars.discourse-cdn.com/v4/letter/k/77aa72/32.png) [@Karl.n](https://forum.fudiabetes.org/u/Karl.n)\
**Post date:** [March 1, 2023, 10:18pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630/3 "2023-03-01T22:18:16Z")

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I saw this in a FB group too. Apparently Omnipod is aware and their recommended action is exactly as you’re doing.

Yikes!

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**Author:** ![KaseyAlen](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@KaseyAlen](https://forum.fudiabetes.org/u/KaseyAlen)\
**Post date:** [March 2, 2023, 12:58pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630/4 "2023-03-02T12:58:22Z")

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Still waiting for the iPhone compatibility that was promised back in the day, and here we are over a year later, no closer to that becoming a reality…Very disappointing in what could have been such a game-changer for those of us who now have to carry 3 pieces of tech which include a personal phone, a work phone and a controller…Oh, let’s not forget an actual meter, too, just in case readings don’t “feel” right…

1. List item

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**Author:** ![Karl.n](https://avatars.discourse-cdn.com/v4/letter/k/77aa72/32.png) [@Karl.n](https://forum.fudiabetes.org/u/Karl.n)\
**Post date:** [March 2, 2023, 2:41pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630/5 "2023-03-02T14:41:26Z")

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> [@KaseyAlen](#):
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> a year later

Only a year? I remember an Insulet rep making promises about an iphone app back in 2016. 🤣

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**Author:** ![James](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@James](https://forum.fudiabetes.org/u/James)\
**Post date:** [March 2, 2023, 3:44pm UTC](https://forum.fudiabetes.org/t/omnipod-5-down/13630/6 "2023-03-02T15:44:46Z")

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Thanks for the email. Frankly, it was seriously annoying switching between devices and using more equipment. Thankfully, I went on Reddit and discovered a solution.

Evidently, other people try removing the omnipod 5 app and reinstalling it. Guess what? It worked. I did just that. Besides the frustration of trying to remember or gaining my settings on the pump Etc I had to go through a couple pods. At this point I’m back as normal
