# Mobile t:connect Issue

**URL:** https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564
**Category:** Type 1 & LADA
**Created:** [July 4, 2021, 1:12pm UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564 "2021-07-04T13:12:37Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![WntrMute2](https://avatars.discourse-cdn.com/v4/letter/w/9de0a6/32.png) [@WntrMute2](https://forum.fudiabetes.org/u/WntrMute2)
#### Post date: [July 4, 2021, 1:12pm UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564/1 "2021-07-04T13:12:37Z")

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Does anyone have suggestions for getting the graph to show back up on the t:connect mobile app (android)?  
I’ve tried rebooting the phone and uninstalling/reinstalling the app without success.  
I’ve never had much luck posting or getting answers on Facebook in general so here I am.  
TIA  
Dave

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### Author: ![jim26](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/jim26/32/9780_2.png) [@jim26](https://forum.fudiabetes.org/u/jim26)
#### Post date: [July 4, 2021, 1:38pm UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564/2 "2021-07-04T13:38:48Z")

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Are you clicking on the dashboard at the bottom of the screen?

 ![Screenshot_20210704-083535_tconnect](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/b/becd93c7da97c0a74c6ed9c53dd1a90384d3a993.jpeg)

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### Author: ![WntrMute2](https://avatars.discourse-cdn.com/v4/letter/w/9de0a6/32.png) [@WntrMute2](https://forum.fudiabetes.org/u/WntrMute2)
#### Post date: [July 4, 2021, 2:02pm UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564/3 "2021-07-04T14:02:49Z")

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Yes.

 ![Screenshot_20210704-100139](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/7/7ce9a8bb3e3a99e46e2efa4fd468bf45d2501b9f.jpeg)

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### Author: ![jim26](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/jim26/32/9780_2.png) [@jim26](https://forum.fudiabetes.org/u/jim26)
#### Post date: [July 4, 2021, 2:39pm UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564/4 "2021-07-04T14:39:28Z")

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Hmm, not sure. Usually force stopping the app and then reopening the app fixes most issues. You could try using your device settings choose tconnect and then select storage, clear your cache, then force stop the App and see if that helps.

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### Author: ![WntrMute2](https://avatars.discourse-cdn.com/v4/letter/w/9de0a6/32.png) [@WntrMute2](https://forum.fudiabetes.org/u/WntrMute2)
#### Post date: [July 4, 2021, 8:35pm UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564/5 "2021-07-04T20:35:43Z")

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Tried all that without success.  
Thanks for trying!

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### Author: ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)
#### Post date: [July 6, 2021, 5:01am UTC](https://forum.fudiabetes.org/t/mobile-t-connect-issue/11564/6 "2021-07-06T05:01:36Z")

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I have same issue sometimes, and a reboot often fixes it. But also use xDrip as my primary screen, and just check t:connect for iob or basal adjustments.