# Little help? Had no idea Samsung S10 is not compatible with Dexcom G5 **URL:** \ **Category:** C/GM\ **Created:** [August 24, 2019, 5:22pm UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178 "2019-08-24T17:22:08Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ScottC](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@ScottC](https://forum.fudiabetes.org/u/ScottC)\ **Post date:** [August 24, 2019, 5:22pm UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178/1 "2019-08-24T17:22:08Z")
Hi there. I’ve been T1 for 45 years and am new to this forum. Hoping to get some technical help getting my S10 paired with my Dexcom G5. I downloaded xDrip and for the last 4 hours the wizard is stuck on “Receiving Data from DexcomG5 Collector”. Location is on. Bluetooth is on but the device 9C:20:7B:E0:9F:02 can not connect. Any help here would be so appreciated. I had no idea the S10 and Dexcom weren’t compatible so I’m anxious to see if xDrip can work. ---
**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\ **Post date:** [August 24, 2019, 7:21pm UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178/2 "2019-08-24T19:21:28Z")
Can you cancel out, and recheck G5 is selected, and transmitter id is correct? Do you have G5 receiver working ok? Or just using phone as receiver?. There may be a hacked version of dexcom app for non supported phones, but xDrip has more features. ---
**Author:** ![ScottC](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@ScottC](https://forum.fudiabetes.org/u/ScottC)\ **Post date:** [August 24, 2019, 9:27pm UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178/3 "2019-08-24T21:27:33Z")
@MM2 thank you. I removed my sensor and realized the transmitter # I entered was wrong. It is now working. I only entered 1 calibration and it hasn’t asked me to enter another. Any suggestions. Thanks. ---
**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\ **Post date:** [August 25, 2019, 12:56am UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178/4 "2019-08-25T00:56:10Z")
I am using xDrip with G4, and enter bgs to receiver. With your G5, xDrip (phone) reads direct to G5 transmitter. Are you entering directly in xDrip ? Is there no option to enter again ? Make sure xDrip shows it is G5 on status screen and bluetooth shows. @docslotnick is more experienced with G5/G6. Hope he can help. ---
**Author:** ![elver](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/elver/32/8772_2.png) [@elver](https://forum.fudiabetes.org/u/elver)\ **Post date:** [August 26, 2019, 12:29am UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178/5 "2019-08-26T00:29:44Z")
@ScottC there are non-Play approved versions of the official Dexcom app with Play restrictions removed on Reddit. However, you will most likely go d that Xdrip is far superior to the official Dexcom app. Is it possible that you had initialized the sensor with 2 calibrations previously? Also make sure the collector is set to G5 and OB1\ native algorithm. If you need any additional help, @docslotnick is something of a XDrip guru round these parts. ---
**Author:** ![docslotnick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/docslotnick/32/75_2.png) [@docslotnick](https://forum.fudiabetes.org/u/docslotnick)\ **Post date:** [August 26, 2019, 12:59am UTC](https://forum.fudiabetes.org/t/little-help-had-no-idea-samsung-s10-is-not-compatible-with-dexcom-g5/8178/6 "2019-08-26T00:59:12Z")
Hi @ScottC If you are saying that xDrip+ did not ask for a second calibration, that is because it will not ask for calibrations unless you set it to do so. In fact, xDrip+ really only needs a single initial calibration to get the slope and intercept started. It only gives the two calibration prompt when starting a new sensor for the psychological benefit of Dexcom users.