# iOS lack of compatibility for Tandem and Dexcom apps

**URL:** <https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903>\
**Category:** Tips, Tech & Gear\
**Tags:** tandem-x2, iphone\
**Created:** [September 17, 2024, 2:44pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903 "2024-09-17T14:44:46Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![CarlosLuis](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/carlosluis/32/11389_2.png) [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\
**Post date:** [September 17, 2024, 2:44pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/1 "2024-09-17T14:44:46Z")

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If you use Tandem mobile app and Dexcom apps on your iPhone the 2 companies are not in sync on iOS compatibility. Tandem has approved 18, but Dexcom is stuck at 17.5.0.

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**Author:** ![bostrav59](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/bostrav59/32/7281_2.png) [@bostrav59](https://forum.fudiabetes.org/u/bostrav59)\
**Post date:** [September 17, 2024, 5:32pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/2 "2024-09-17T17:32:19Z")

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So best to stay put under iOS 17.5? Tandem did just send a ms saying they were okay with iOS 18, But I haven’t heard anything from Dexcom.

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**Author:** ![CarlosLuis](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/carlosluis/32/11389_2.png) [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\
**Post date:** [September 17, 2024, 6:56pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/3 "2024-09-17T18:56:58Z")

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> [@bostrav59](#):
>
> But I haven’t heard anything from Dexcom.

I just checked Dexcom, they haven’t approved 18. I just saw there’s some glitch in 18 having to do with Apple/Android messaging.

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**Author:** ![SobeiT](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/sobeit/32/11540_2.png) [@SobeiT](https://forum.fudiabetes.org/u/SobeiT)\
**Post date:** [September 17, 2024, 8:15pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/4 "2024-09-17T20:15:37Z")

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@CarlosLuis Sorry no help for Tandem users but according to Loop & Learn iOS 17.6.1 is the latest tested version.

[Loop N Learn](https://www.loopnlearn.org/version-updates/)

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**Author:** ![CarlosLuis](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/carlosluis/32/11389_2.png) [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\
**Post date:** [September 17, 2024, 9:26pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/5 "2024-09-17T21:26:50Z")

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> [@SobeiT](#):
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> Sorry no help for Tandem users but according to Loop & Learn iOS 17.6.1 is the latest tested version

Tandem is okay at 18-it Dexcom that’s foot dragging still at 17.5.0.

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**Author:** ![SobeiT](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/sobeit/32/11540_2.png) [@SobeiT](https://forum.fudiabetes.org/u/SobeiT)\
**Post date:** [September 18, 2024, 2:08pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/6 "2024-09-18T14:08:59Z")

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@CarlosLuis Sorry about Hi-jacking your post when I saw that Dexcom was lagging for Tandem users at 17.5 I got concerned that I went past a safe version so I posted the safe version for Loop & Trio (should have said that) to help keep others from worrying. 🤷‍♂️

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**Author:** ![Jane17](https://avatars.discourse-cdn.com/v4/letter/j/6de8d8/32.png) [@Jane17](https://forum.fudiabetes.org/u/Jane17)\
**Post date:** [September 20, 2024, 11:27pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/7 "2024-09-20T23:27:11Z")

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Just updated to iOS 18. Phone wasn’t working right and she suggested updating. Have not had any problems with Dexcom.

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**Author:** ![Cevans54](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@Cevans54](https://forum.fudiabetes.org/u/Cevans54)\
**Post date:** [September 21, 2024, 7:21pm UTC](https://forum.fudiabetes.org/t/ios-lack-of-compatibility-for-tandem-and-dexcom-apps/14903/8 "2024-09-21T19:21:12Z")

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I have ios18 and have not had any problem with either tandem mobi phone app or dexcom G7 app.
