# Huh? Incompatible device suddenly?

**URL:** <https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220>\
**Category:** C/GM\
**Created:** [June 14, 2018, 2:44am UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220 "2018-06-14T02:44:21Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [June 14, 2018, 2:44am UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/1 "2018-06-14T02:44:21Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/2/21c91c55883b456b7314419bff879c358a97f4c6.jpg)

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/a/a56e5a693459a291d9aac018597923cec6906a57.jpg)

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/2/2ce833f9308cce23f6630bc79915cea46e0a3c27.jpg)

Haha… And it looks like my trade was accepted! Yes!!

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**Author:** ![Eric](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/eric/32/9209_2.png) [@Eric](https://forum.fudiabetes.org/u/Eric)\
**Post date:** [June 14, 2018, 2:58am UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/2 "2018-06-14T02:58:35Z")

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I always get that warning, but it works fine. I will upgrade to an approved iOS at some point, but it works fine as long as you consider the warning items and have your phone setup properly.

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [June 14, 2018, 2:59am UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/3 "2018-06-14T02:59:39Z")

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I don’t recall ever seeing this before. My phone is in the approved and compatible list for the G5.

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**Author:** ![Eric](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/eric/32/9209_2.png) [@Eric](https://forum.fudiabetes.org/u/Eric)\
**Post date:** [June 14, 2018, 3:04am UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/4 "2018-06-14T03:04:20Z")

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I am not sure, but I think the change made was that they no longer want you to be able to turn off alarms.

So I have ignored it and kept using my current version because - call me an idiot - I like to be able to control the alarms!

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**Author:** ![Katers87](https://avatars.discourse-cdn.com/v4/letter/k/a9adbd/32.png) [@Katers87](https://forum.fudiabetes.org/u/Katers87)\
**Post date:** [June 14, 2018, 1:29pm UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/5 "2018-06-14T13:29:37Z")

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I just received this warning for the first time as well @ClaudnDaye. I’ve had warnings in the past, but I haven’t seen this one before.

I have had instances where I’ve upgraded my iOS too soon and received a warning afterward that the app may not work perfectly (forget the exact wording) because the Dexcom app hasn’t been approved for that version.

I suppose it’s nice to have the warning in advance!

Also, congrats on your trade 😉

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**Author:** ![Pianoplayer7008](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/pianoplayer7008/32/1507_2.png) [@Pianoplayer7008](https://forum.fudiabetes.org/u/Pianoplayer7008)\
**Post date:** [June 14, 2018, 4:23pm UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/6 "2018-06-14T16:23:16Z")

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I saw this posted in another group this morning. Some said it’s something Dexcom puts out there to cover themselves if something goes wrong with the app updates. 🤷‍♀️

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [June 14, 2018, 9:58pm UTC](https://forum.fudiabetes.org/t/huh-incompatible-device-suddenly/4220/7 "2018-06-14T21:58:00Z")

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Recently noticed our share isn’t working as it should also. Previous to the last couple weeks I could always see the data from the mobile app on my follow app while in the office. Not so recently. “No data” is what I see even though she’s sharing, Bluetooth is sending days to the mobile app.
