# Having some fun with the support rep

**URL:** <https://forum.fudiabetes.org/t/having-some-fun-with-the-support-rep/14618>\
**Category:** Fun\
**Created:** [May 1, 2024, 2:39pm UTC](https://forum.fudiabetes.org/t/having-some-fun-with-the-support-rep/14618 "2024-05-01T14:39:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Eric](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/eric/32/9209_2.png) [@Eric](https://forum.fudiabetes.org/u/Eric)\
**Post date:** [May 1, 2024, 2:39pm UTC](https://forum.fudiabetes.org/t/having-some-fun-with-the-support-rep/14618/1 "2024-05-01T14:39:53Z")

</div>

I had to call to get a pod replaced because of an occlusion.

We went through the normal process, and at the end of the call he gave me the little speech blurb that they always give - “_Thank you for calling Insulet. Remember, we are available 24 hours a day, 7 days a week, 365 days a year._”

So I replied, “_Which day are you closed this year?_”

He was confused, and he said, “_We are not ever closed._”

So when I reminded him that there are 366 days in this year, he started laughing and revised his statement and said “_…and **366** days a year._”

A lot of them are robots, it was nice to get someone with a sense of humor!