# G6 won't stay paired

**URL:** https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797
**Category:** Type 1 & LADA
**Tags:** cgm
**Created:** [January 24, 2021, 6:31pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797 "2021-01-24T18:31:48Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![jeffsurfsncocktails](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/jeffsurfsncocktails/32/8961_2.png) [@jeffsurfsncocktails](https://forum.fudiabetes.org/u/jeffsurfsncocktails)
#### Post date: [January 24, 2021, 6:31pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797/1 "2021-01-24T18:31:49Z")

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I have tried everything I can find for settings on Galaxy s10 running Android 10. Any help would be appreciated.

Jeff

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### Author: ![elver](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/elver/32/8772_2.png) [@elver](https://forum.fudiabetes.org/u/elver)
#### Post date: [January 24, 2021, 6:57pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797/2 "2021-01-24T18:57:15Z")

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Hi @jeffsurfsncocktails The issue you mentioned was a problem for many XDrip users because of the October and November Android updates which increased BLE security protocols.

You might see if there was a recent update on your phone, and if it was recently updated try rolling it back to the previous version. Alternatively, there might be an additional Android update that is available that would remedy the situation. XDrip was updated to rectify this issue in late November 2020.

If you are using the Dexcom app, check to see if there is an update in the Play store .

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### Author: ![jeffsurfsncocktails](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/jeffsurfsncocktails/32/8961_2.png) [@jeffsurfsncocktails](https://forum.fudiabetes.org/u/jeffsurfsncocktails)
#### Post date: [January 24, 2021, 7:27pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797/3 "2021-01-24T19:27:43Z")

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Thank you. Gonna just go back to the dexckm app as it doesn’t have the issue

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### Author: ![elver](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/elver/32/8772_2.png) [@elver](https://forum.fudiabetes.org/u/elver)
#### Post date: [January 24, 2021, 7:50pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797/4 "2021-01-24T19:50:55Z")

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If you are using XDrip, there was a nightly build last November/December that corrects the issue.

There was a discussion about the BLE issues on on earlier FUD thread:

> [@Upgraded samsung and having xdrip+ issues? \*fixed\*](https://forum.fudiabetes.org/t/upgraded-samsung-and-having-xdrip-issues-fixed/7057):
>
> Alright guys, I know a LOT of people have been having problems on Samsung devices since the latest Android update - I know I was - and I think I finally patchworked a solution that has worked consistently for me for the last 6 hours. Granted, that’s not a great sample set, but it’s a lot better than what I have been getting, so I’ve decided to jot down what all I had to do. I know it sounds cheesy, but let’s start with what the issue was: If you Samsung device (Galaxy S9, S9+, S10, etc) just we…

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### Author: ![jeffsurfsncocktails](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/jeffsurfsncocktails/32/8961_2.png) [@jeffsurfsncocktails](https://forum.fudiabetes.org/u/jeffsurfsncocktails)
#### Post date: [January 27, 2021, 3:11pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797/5 "2021-01-27T15:11:40Z")

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THank you so much =…searched but didnt find this thread

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### Author: ![elver](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/elver/32/8772_2.png) [@elver](https://forum.fudiabetes.org/u/elver)
#### Post date: [January 27, 2021, 8:26pm UTC](https://forum.fudiabetes.org/t/g6-wont-stay-paired/10797/6 "2021-01-27T20:26:33Z")

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> [@jeffsurfsncocktails](#):
>
> THank you so much

Most welcome! Hope it solved your pairing issue
