# G6 transmitter restart query

**URL:** <https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104>\
**Category:** Type 1 & LADA\
**Tags:** cgm, dexcom\
**Created:** [August 9, 2020, 8:06am UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104 "2020-08-09T08:06:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Juicy](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/juicy/32/8624_2.png) [@Juicy](https://forum.fudiabetes.org/u/Juicy)\
**Post date:** [August 9, 2020, 8:06am UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104/1 "2020-08-09T08:06:04Z")

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Hi everyone, I am using the G6 but had to stop my plan due to work and money, I had restarted my sensors so have a few left but am coming to the end of my transmitters 3 month life and don’t have a spare so am considering either changing the battery or doing a restart however I only have the iPhone and don’t have a Mac computer to create the restart app - unsure what my options are at this point, if anyone can help that would be great ? Thanks

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**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\
**Post date:** [August 9, 2020, 5:25pm UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104/2 "2020-08-09T17:25:36Z")

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> [@Juicy](#):
>
> doing a restart however I only have the iPhone and don’t have a Mac computer

What is the transmitter id, first 2 characters?

Newer transmitters can not be reset.

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**Author:** ![Carol](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/carol/32/4894_2.png) [@Carol](https://forum.fudiabetes.org/u/Carol)\
**Post date:** [August 9, 2020, 5:28pm UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104/3 "2020-08-09T17:28:03Z")

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Welcome, @Juicy. I don’t have a helpful answer, but am sure that someone will be around soon with either helpful advice or experience. 🌼

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**Author:** ![Juicy](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/juicy/32/8624_2.png) [@Juicy](https://forum.fudiabetes.org/u/Juicy)\
**Post date:** [August 9, 2020, 6:03pm UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104/4 "2020-08-09T18:03:53Z")

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Hi there the first two characters are 8G, can I do anything to reboot ? Thanks

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**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\
**Post date:** [August 9, 2020, 6:24pm UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104/5 "2020-08-09T18:24:00Z")

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> [@Juicy](#):
>
> first two characters are 8G

Unfortunately this version is not able to reset, due to changes dexcom made to prevent it. 80 and early 81 could be reset.

Are you able to get a new transmitter?  
Cash price with goodrx discount is about $250.

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**Author:** ![Juicy](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/juicy/32/8624_2.png) [@Juicy](https://forum.fudiabetes.org/u/Juicy)\
**Post date:** [August 9, 2020, 7:45pm UTC](https://forum.fudiabetes.org/t/g6-transmitter-restart-query/10104/6 "2020-08-09T19:45:38Z")

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Hi and thanks for letting me know, guess i’ll have to bite the bullet and purchase one.