# FYI for xdrip+ users

**URL:** https://forum.fudiabetes.org/t/fyi-for-xdrip-users/3013
**Category:** C/GM
**Created:** [December 29, 2017, 4:35pm UTC](https://forum.fudiabetes.org/t/fyi-for-xdrip-users/3013 "2017-12-29T16:35:33Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Osoblu](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/osoblu/32/2258_2.png) [@Osoblu](https://forum.fudiabetes.org/u/Osoblu)
#### Post date: [December 29, 2017, 4:35pm UTC](https://forum.fudiabetes.org/t/fyi-for-xdrip-users/3013/1 "2017-12-29T16:35:33Z")

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The last few days I got a couple of warnings that my 75 day old transmitter was about to fail. Well yesterday it failed. I got a ??0! on my main screen.  
I fired up my dexcom receiver and was promptly given the transmitter failed screen. I called dexcom to troubleshoot. When asked for the starting date I was only able to provide the age and not the date. I explained that I was using the xdrip+ app of which he had no knowledge of. After troubleshooting with the receiver a bit, he put me on hold. He came back and said that they would replace it but that, I should start using the receiver or the android app. Well I connected my other transmitter I had on hand with the dexcom receiver. Now my receiver has a starting date. I put it away and I’m back with xdrip+.  
I believe I was very fortunate.