# First pod failure
**URL:** https://forum.fudiabetes.org/t/first-pod-failure/3303
**Category:** Pump
**Tags:** omnipod
**Created:** [January 22, 2018, 5:59pm UTC](https://forum.fudiabetes.org/t/first-pod-failure/3303 "2018-01-22T17:59:39Z")
**Posts on this page:** 2
**Page:** 2
### Author:  [@kmichel](https://forum.fudiabetes.org/u/kmichel)
#### Post date: [January 23, 2018, 9:19pm UTC](https://forum.fudiabetes.org/t/first-pod-failure/3303/21 "2018-01-23T21:19:12Z")
> [@TravelingOn](#):
>
> So, it’s been revealed to me that ALL errors are logged in the PDM Alarm History.
Yes, if the PDM is in range, and the error is correct.
> [@Michel](#):
>
> I think they only ask rarely.
Probably depends on who you talk to. I am kind of unusual in how I make things fail.
The FDA has [specific rules regarding Type 1 device failures](http://fmdic.org/wp-content/uploads/2012/05/Giesen-Complaints.pdf), but as long as they are consistent with what they document, they can usually get by.
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### Author:  [@Beacher](https://forum.fudiabetes.org/u/Beacher)
#### Post date: [January 23, 2018, 11:00pm UTC](https://forum.fudiabetes.org/t/first-pod-failure/3303/22 "2018-01-23T23:00:04Z")
> [@Michel](#):
>
> I think they only ask rarely. We have never had to send ours back either.
They keep a list of problems they are currently focusing on; most times when I call, the person on the phone says they need to check the list to see if “they” will want the pod returned, and they’ve told me the list changes. For a while when I was reporting leaking pods, they wanted them back, and then suddenly they didn’t anymore. I’m surprised you’ve never been asked to return any; I’ve been asked to return most of mine. Maybe it’s a Canadian thing. Or maybe a FedEx pickup is cheaper from where I am than from rural Wisconsin.😉
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