# Experience with Byram Healthcare or Edgepark Medical Supplies?

**URL:** https://forum.fudiabetes.org/t/experience-with-byram-healthcare-or-edgepark-medical-supplies/3347
**Category:** Vendors
**Created:** [January 27, 2018, 4:09am UTC](https://forum.fudiabetes.org/t/experience-with-byram-healthcare-or-edgepark-medical-supplies/3347 "2018-01-27T04:09:50Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Michel](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/michel/32/387_2.png) [@Michel](https://forum.fudiabetes.org/u/Michel)
#### Post date: [January 27, 2018, 8:03am UTC](https://forum.fudiabetes.org/t/experience-with-byram-healthcare-or-edgepark-medical-supplies/3347/4 "2018-01-27T08:03:28Z")

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We have some experience with both. Byram ships our Dexcom supplies, and Edgepark ships our Omnipod supplies. So far we are reasonably pleased with both, and my wife had a very good experience with Customer support from Edgepark:

> [@EdgePark Medical Supplies: good customer support experience](https://forum.fudiabetes.org/t/edgepark-medical-supplies-good-customer-support-experience/3115/):
>
> We get our Insulet pods from EdgePark Medical Supplies because of the deal that they have with our insurance company. In December, right before leaving for vacation, I found that, out of the 4 boxes of 10 they had shipped us in August, one of them only had two pods. I was furious at myself for not having checked each individually at the time. I was out of time and could not call then. Today I called their customer support. I explained that: one of the boxes from our August shipment only had…

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