# Dexcom won't let me log in? **URL:** https://forum.fudiabetes.org/t/dexcom-wont-let-me-log-in/10349 **Category:** Tips **Created:** [October 14, 2020, 8:13pm UTC](https://forum.fudiabetes.org/t/dexcom-wont-let-me-log-in/10349 "2020-10-14T20:13:42Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye) #### Post date: [October 14, 2020, 11:50pm UTC](https://forum.fudiabetes.org/t/dexcom-wont-let-me-log-in/10349/2 "2020-10-14T23:50:03Z")
Do you use Heroku/Nightscout? If so, you may be experiencing the issue I had not too long ago. Scroll to the bottom for the fix. > [@Can’t log into Dexcom while using Heroku and Nightscout - Possible Solution Provided](https://forum.fudiabetes.org/t/anyone-ever-had-this-problem/10159): > > After the hassles I had today with getting a Transmitter/Sensor to work, I was finally able to reset the last transmitter and its working now. The problem I’m having now…and I’ve never had this issue before, is that I can’t log into Dexcom on browser or the app. Here’s what I see when I attempt to log in. “The maximum number of login attempts of 5 has been exceeded. Please try again in 10 minutes.” I have done 2 reset passwords and have been given the message “Password reset succes… --- _[View the full topic](https://forum.fudiabetes.org/t/dexcom-wont-let-me-log-in/10349)._