# Dexcom site is down **URL:** \ **Category:** D-News\ **Created:** [June 11, 2023, 2:47pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890 "2023-06-11T14:47:41Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\ **Post date:** [June 11, 2023, 2:47pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/1 "2023-06-11T14:47:41Z")
For those who may be wondering as I had began wondering, the Dexcom site is currently down…for us since 2155 (9:55PM) last night. Our Sugarmate isn’t currently working. Just a heads up! ![image](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/6/661386b2844c5e96116b01de71263445edb17f25.png) ---
**Author:** ![CarlosLuis](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/carlosluis/32/11389_2.png) [@CarlosLuis](https://forum.fudiabetes.org/u/CarlosLuis)\ **Post date:** [June 11, 2023, 3:03pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/2 "2023-06-11T15:03:25Z")
So that’s why SugarMate is not working. ---
**Author:** ![needlesandmath](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/needlesandmath/32/10272_2.png) [@needlesandmath](https://forum.fudiabetes.org/u/needlesandmath)\ **Post date:** [June 11, 2023, 5:21pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/3 "2023-06-11T17:21:29Z")
I wondered about that when the InPen app threw up an error message last night. ---
**Author:** ![elver](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/elver/32/8772_2.png) [@elver](https://forum.fudiabetes.org/u/elver)\ **Post date:** [June 11, 2023, 9:17pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/4 "2023-06-11T21:17:56Z")
Thanks for the heads up @ClaudnDaye ! ---
**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\ **Post date:** [June 11, 2023, 10:44pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/5 "2023-06-11T22:44:11Z")
1645 (4:45PM) it appears to be back up! Sugarmate is working again for me. Cheers! ---
**Author:** ![Marie](https://avatars.discourse-cdn.com/v4/letter/m/bc8723/32.png) [@Marie](https://forum.fudiabetes.org/u/Marie)\ **Post date:** [June 12, 2023, 3:46am UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/6 "2023-06-12T03:46:53Z")
I like the Sugarmate ap because I leave my iphone unlocked with the ap open and put it in the standup charger. The BG level number enlarges and is in the middle of the screen.That way I can glance over and read what my BG level is at any time at night. The background is black so it doesn’t give out any noticeable light. But lol, like last night, when something goes wrong, it stays stuck on the last number it got. I now know to watch for the small lettering in red that says old. It’s only happened a couple of times so no biggy, but the first time I had not a clue and I wondered why it was the same number as hours earlier. ---
**Author:** ![Eric](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/eric/32/9209_2.png) [@Eric](https://forum.fudiabetes.org/u/Eric)\ **Post date:** [June 12, 2023, 3:07pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/7 "2023-06-12T15:07:07Z")
I don’t know much about Sugarmate. Does it take the place of Dexcom on your phone when using Loop? What all does it do for you? ---
**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\ **Post date:** [June 12, 2023, 3:25pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/8 "2023-06-12T15:25:01Z")
The real value I’ve always used SugarMate for is the phonecall for lows…it’s really my only use-case for using the app. I don’t wake up to alerts but the phonecall wakes me up every time. It doesn’t take the place of Dexcom…it uses the Dexcom data much like NS does. ---
**Author:** ![Trying](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/trying/32/4078_2.png) [@Trying](https://forum.fudiabetes.org/u/Trying)\ **Post date:** [March 5, 2024, 11:20pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/9 "2024-03-05T23:20:18Z")
[Dexcom](https://status.dexcom.com/?utm_source=Clarity&utm_content=error_page) is down again. ![image](https://canada1.discourse-cdn.com/flex030/uploads/fudiabetes/original/2X/7/7d253545a4d1ed62260f72e3db40a25c99907906.png) ---
**Author:** ![Trying](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/trying/32/4078_2.png) [@Trying](https://forum.fudiabetes.org/u/Trying)\ **Post date:** [March 5, 2024, 11:37pm UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/10 "2024-03-05T23:37:29Z")
Back up, at least for a few minutes! Seems to be down again. ---
**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\ **Post date:** [March 6, 2024, 8:11am UTC](https://forum.fudiabetes.org/t/dexcom-site-is-down/13890/11 "2024-03-06T08:11:30Z")
A bit off topic, but I worked in IT for 35+ years and spent many hours responding to “down” or “not working as expected” problems. So this made me chuckle!!