# Dexcom G5: signal loss with iphone but not receiver

**URL:** https://forum.fudiabetes.org/t/dexcom-g5-signal-loss-with-iphone-but-not-receiver/1045
**Category:** C/GM
**Created:** [May 24, 2017, 7:43pm UTC](https://forum.fudiabetes.org/t/dexcom-g5-signal-loss-with-iphone-but-not-receiver/1045 "2017-05-24T19:43:12Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Michel](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/michel/32/387_2.png) [@Michel](https://forum.fudiabetes.org/u/Michel)
#### Post date: [May 24, 2017, 7:52pm UTC](https://forum.fudiabetes.org/t/dexcom-g5-signal-loss-with-iphone-but-not-receiver/1045/2 "2017-05-24T19:52:52Z")

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> [@Dex receiver not turning on? Charged](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/18):
>
> I don’t have good results with my iPhone, it constantly drops the signal for long periods of time.

The reason is that the Dexcom iphone app is bugged, and drops BlueTooth connections every 12 hours. You need to reboot your iphone every 12 hours, and you won’t have any more dropping signal.

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