# Dex receiver not turning on? Charged

**URL:** <https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033>\
**Category:** C/GM\
**Created:** [May 24, 2017, 3:55am UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033 "2017-05-24T03:55:25Z")\
**Posts on this page:** 6\
**Page:** 2

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [May 24, 2017, 8:47pm UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/23 "2017-05-24T20:47:53Z")

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Split this topic on May 24, 2017, 8:47pm UTC

24 posts were split to a new topic: [504 - To test or Not to test, in Class](https://forum.fudiabetes.org/t/504-to-test-in-class-or-not-to-test-in-class/1040)

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [May 24, 2017, 8:54pm UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/24 "2017-05-24T20:54:59Z")

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Split this topic on May 24, 2017, 8:54pm UTC

A post was merged into an existing topic: [504 - To test or Not to test, in Class](https://forum.fudiabetes.org/t/504-to-test-or-not-to-test-in-class/1040)

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**Author:** ![Sam](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/sam/32/10595_2.png) [@Sam](https://forum.fudiabetes.org/u/Sam)\
**Post date:** [May 24, 2017, 10:20pm UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/36 "2017-05-24T22:20:24Z")

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> [@Eric](#):
>
> Have you looked on eBay?
> 
> There! I said it! 😮

User has been suspended until 5/24/2067: repeated offensive and disrespectful comments. Staff convo 5/24/17

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**Author:** ![Michel](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/michel/32/387_2.png) [@Michel](https://forum.fudiabetes.org/u/Michel)\
**Post date:** [May 25, 2017, 5:19am UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/42 "2017-05-25T05:19:12Z")

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Split this topic on May 25, 2017, 5:19am UTC

7 posts were merged into an existing topic: [Dexcom G5: signal loss with iphone but not receiver](https://forum.fudiabetes.org/t/dexcom-g5-signal-loss-with-iphone-but-not-receiver/1045)

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**Author:** ![Eric](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/eric/32/9209_2.png) [@Eric](https://forum.fudiabetes.org/u/Eric)\
**Post date:** [May 25, 2017, 4:33am UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/49 "2017-05-25T04:33:19Z")

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> [@Sam](#):
>
> User has been suspended until 5/24/2067:

Oh crap, I just notice I was suspended. See you all in 50 years.

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**Author:** ![Beacher](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@Beacher](https://forum.fudiabetes.org/u/Beacher)\
**Post date:** [April 29, 2018, 12:50pm UTC](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033/50 "2018-04-29T12:50:51Z")

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> [@docslotnick](#):
>
> Called Dexcom and they told me to stick a pin into the little hole in the back of three receiver to reset it. Solved the problem.

And if the pin/paperclip doesn’t work, you can connect and plug in the charger, then press and hold the center button for 15 to 30 seconds. The green bar should show up.

This is not in the manual. I learned this by calling Dexcom this morning, after going through several paperclips.

I was also told that if that doesn’t work, you can try plugging the charger cable into a computer USB port. That can wake up a receiver, for some reason.

I know most people don’t use the receiver anymore, but it’s worth putting in writing. Now if someone can help me harness up my horse and buggy …

[Previous page](https://forum.fudiabetes.org/t/dex-receiver-not-turning-on-charged/1033.md?page=1)
