# Accidentally stopped sensor. How to restart?

**URL:** <https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895>\
**Category:** Type 1 & LADA\
**Created:** [July 9, 2022, 10:23am UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895 "2022-07-09T10:23:19Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Peep](https://avatars.discourse-cdn.com/v4/letter/p/839c29/32.png) [@Peep](https://forum.fudiabetes.org/u/Peep)\
**Post date:** [July 9, 2022, 10:23am UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/1 "2022-07-09T10:23:19Z")

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Accidentally stopped sensor. Still have 5 days. How to restart?

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**Author:** ![TomH](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/tomh/32/9063_2.png) [@TomH](https://forum.fudiabetes.org/u/TomH)\
**Post date:** [July 9, 2022, 10:57am UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/2 "2022-07-09T10:57:24Z")

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Haven’t used this personally as yet but noted it for possible future use if I do likewise: [Dexcom G6 restarts and resets – See My CGM](https://seemycgm.com/2021/08/24/dexcom-g6-restarts-and-resets/)

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**Author:** ![bostrav59](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/bostrav59/32/7281_2.png) [@bostrav59](https://forum.fudiabetes.org/u/bostrav59)\
**Post date:** [July 9, 2022, 3:41pm UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/3 "2022-07-09T15:41:03Z")

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Hi @peep - welcome to the forum.

This happened to me as well, and I couldn’t figure out a way to restart it. Once you stop it, it’s done. I think - maybe I’m wrong.

What I did was called Dexcom and they sent me another. Their customer service on this is usually very forgiving - although sometimes these days it takes a while to get through.

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**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\
**Post date:** [July 9, 2022, 6:35pm UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/4 "2022-07-09T18:35:08Z")

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> [@Peep](#):
>
> How to restart?

Here is a more recent method.

> [@Another new way to restart a G6 Sensor](https://forum.fudiabetes.org/t/another-new-way-to-restart-a-g6-sensor/12224):
>
> I found another way to restart a sensor. I just used the method to restart mine so it does work. I am not sure it’s easier. I was able to do it with my one hand but just barely. I had to brace the sensor with my fingers so it wouldn’t move and used my other fingers to insert a contour test strip. If it was on your stomach where you could use two hands it seems like it would be fairly easy. Hold it still with one hand and then use the other to insert the strip. I used the contour test strip but i…

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**Author:** ![JessicaD](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@JessicaD](https://forum.fudiabetes.org/u/JessicaD)\
**Post date:** [July 11, 2022, 12:46am UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/5 "2022-07-11T00:46:38Z")

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PS @Peep once you successfully restart, you have another 10 days! Hope it all worked out for you!

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**Author:** ![Andre](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/andre/32/8502_2.png) [@Andre](https://forum.fudiabetes.org/u/Andre)\
**Post date:** [July 13, 2022, 6:08pm UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/6 "2022-07-13T18:08:51Z")

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My son has T1, but I tried a sensor and transmitter he was done with on myself (no diabetes) to have some comparison between diabetes and not diabetes. I restarted it 3 times, like the links here said, and it worked fine. Key is to wait 15-20 min once you remove the transmitter and of course go through the removal while the sensor is still in. Not recommending this to people who actually need reliable data, but it worked very well for me.

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**Author:** ![Peep](https://avatars.discourse-cdn.com/v4/letter/p/839c29/32.png) [@Peep](https://forum.fudiabetes.org/u/Peep)\
**Post date:** [July 20, 2022, 8:51pm UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/7 "2022-07-20T20:51:39Z")

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Called Dexcom and no way to restart. Will send new sensor. Great but I’m on vacation for another 5 days. Luckily i packed twice as many supplies than I figured I’d need. Getting smart in my old age🙃

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**Author:** ![MM2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/mm2/32/3032_2.png) [@MM2](https://forum.fudiabetes.org/u/MM2)\
**Post date:** [July 20, 2022, 10:23pm UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/8 "2022-07-20T22:23:42Z")

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> [@Peep](#):
>
> Called Dexcom and no way to restart.

The sensors are not certified by Dexcom to be restarted. Used to be easy to restart, but Dexcom has made G6 more difficult, since there is no FDA approval of restarts.

But it CAN be done, but with caution that the results are not guaranteed.

check prior posts if interested.

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**Author:** ![Marie](https://avatars.discourse-cdn.com/v4/letter/m/bc8723/32.png) [@Marie](https://forum.fudiabetes.org/u/Marie)\
**Post date:** [July 21, 2022, 12:35am UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/9 "2022-07-21T00:35:47Z")

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@Peep I restart mine all the time. I like restarted sensors better! They don’t take as much calibration to become more accurate for me.

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**Author:** ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)\
**Post date:** [July 21, 2022, 3:56am UTC](https://forum.fudiabetes.org/t/accidentally-stopped-sensor-how-to-restart/12895/10 "2022-07-21T03:56:34Z")

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Same. If Liam’s sensor lasts the whole 10 days without any disconnects in data we reuse it and get another 3 to 5 days of use out of it and it’s never not worked for us.
