# A shout-out to the OmniPod support staff

**URL:** https://forum.fudiabetes.org/t/a-shout-out-to-the-omnipod-support-staff/7201
**Category:** Vendors
**Created:** [April 11, 2019, 2:51pm UTC](https://forum.fudiabetes.org/t/a-shout-out-to-the-omnipod-support-staff/7201 "2019-04-11T14:51:09Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![CatLady](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/catlady/32/36_2.png) [@CatLady](https://forum.fudiabetes.org/u/CatLady)
#### Post date: [April 11, 2019, 2:51pm UTC](https://forum.fudiabetes.org/t/a-shout-out-to-the-omnipod-support-staff/7201/1 "2019-04-11T14:51:09Z")

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Last night I got home from a meeting that ran late. My bolus correction had not worked and I could feel that my infusion site was irritated. So I checked my Pod site and sure enough, blood in the Pod window. I called support as soon as I changed my pump and the man was so caring and helpful!! I really appreciated his attention and concern…and a replacement pod is on its way. 😺🙏

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### Author: ![ClaudnDaye](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/claudndaye/32/5_2.png) [@ClaudnDaye](https://forum.fudiabetes.org/u/ClaudnDaye)
#### Post date: [April 11, 2019, 4:18pm UTC](https://forum.fudiabetes.org/t/a-shout-out-to-the-omnipod-support-staff/7201/2 "2019-04-11T16:18:02Z")

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They have always been amazingly helpful, courteous and expedient for us also.

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### Author: ![bpollina](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.fudiabetes.org/bpollina/32/7413_2.png) [@bpollina](https://forum.fudiabetes.org/u/bpollina)
#### Post date: [April 11, 2019, 11:40pm UTC](https://forum.fudiabetes.org/t/a-shout-out-to-the-omnipod-support-staff/7201/3 "2019-04-11T23:40:59Z")

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I totally agree! Kinda feels like what Dexcom USED TO BE. Way to go Omnipod! Please don’t ever change! USA ALL THE WAY!